App Setup
Archive a Field
You can archive a field through the Field >> Settings. This feature is useful for those fields that won’t have a sensor on them in the upcoming season and you would like to remove them from your fields list. 1. Open the Field Settings screen 2. Click ...
How to Reassign a Farm
You can reassign a farm on either the mobile app or the web app. Note: Fields cannot be reassigned, only Farms, so if you want to move a field to another user, move it under an existing or new Farm and then move the farm. Once the Farm is under the ...
Set your Irrigation Zone on Mobile
You can update your crop zone(s) and crop details on the mobile app for ease of use. On the mobile app, select the field you want to edit, and select Settings from the top of the . 1. Click the Irrigation section which will take you to an editing ...
Field Settings: Crop and Irrigation System Setup
Add all soil, crop, and irrigation system details in the Field Settings Tab. You can also edit the field attributes such as field name, Farm, and boundaries, in the Settings tab. Review the below video for instructions about how to edit your crop and ...
How to Draw and Create a Field
How to Draw and Create a Field Fields can be drawn on both the web and mobile app, although we recommend drawing them on web since it’s easier with a bigger screen and a mouse. We also recommend drawing a field before sensor installation to create a ...
How to Reset a Password
You can reset the password on the web, by selecting Login >> Forgot Password? or by following this link: https://myfarm.cropx.com/login
Notification Settings
Notification Settings in the CropX app are an important part of communications between CropX and our customers. They are also important for dealer grower communications. Good communication can mean the difference between a successful season and not. ...
Downloading the CropX App
Download the iOS app here and the Android app here. You can sign up through our website or via our mobile application. The app is available in Spanish and will switch to Spanish based on your phone’s language selection.
How Often Do CropX Sensors Take Readings?
CropX sensors take a reading every 30 minutes The readings are transmitted every 12 hours to elongate battery life Transmission frequency can be reduced on request for most sensors.
How long does the battery last?
Generally the battery lasts one season, about 8 months to one year. It depends on the reception in the area, a lower reception will lead the sensor battery running out faster. The transmission intervals will also impact battery life.
How do I renew my CropX subscription?
There is no automatic renewal of your annual subscription, you must renew it each year. You can renew your subscription by contacting your Support Team based on your region. North America support@cropx.com (888) 832-2767 Latin America ...
How do I receive the data from my sensors?
Our sensors collect raw data and transmit it to the CropX cloud, where our software analyzes it and makes it available on our website and mobile application.
Contact Information
Contact Information Customer Experience Department: Phone: (888) 832-CROP (2767) Email: support@cropx.com Sales Department: Phone: (888) 832-CROP (2767) Email: sales@cropx.com