How to Perform Pre-Installation Diagnostics

How to Perform Pre-Installation Diagnostics

This guide walks you through how to perform pre-installation diagnostics on a CropX sensor using the CropX Mobile App.
Running diagnostics before installation helps ensure your sensor is functioning properly and avoids issues in the field during installation.

Prerequisites:
  1. Access to the CropX Mobile App
  2. V4 Sensor with accessible QR code
  3. Stable internet connection

Video Overview

This video will demonstrate how to perform pre-installation diagnostics on a CropX Sensor:

How-To Steps

1: On the CropX WebApp, locate the "More" button on the bottom right of the screen
The More button is on the bottom right

2: Select "Sensor Tools" under Devices
Select "Sensor Tools" under Devices


3:  Choose the option for "Pre-Installation" from the list of device actions
Choose Pre-installation from this list

4: Follow the on screen steps starting with scanning your sensor's QR code.  Stay on this screen as the process continues:
Follow the self guided steps within the app

5:  When completed, you'll receive a results screen to confirm that the sensor completed all of the steps. 
Repeat these steps if the sensor fails to complete pre-installation.
Results screen will show after completion