The average stress score is always shown at the end of every session, even without a subscription. Full Vision results require the session to be successfully linked to a field that is eligible for Vision access.
Possible reasons full results are locked:
The session could not be linked to a field
You do not have permission for the field
The field does not have Vision eligibility
The subscription acreage limit was exceeded
A session can only be linked if:
The session GPS location falls inside a field boundary
The user who created the session has enough acres in their subscription for that field
If either condition fails, the session becomes an unlinked session and full Vision results remain locked.
Common causes:
The field boundary is missing or incorrect
The session was recorded outside the field boundary
GPS accuracy issues
The field has not been created yet
The user does not have access to the field
The user who created the session must have access to the field as one of the following:
Owner
Dealer
Operator
If the user does not have one of these permissions, the session cannot link to the field and results remain locked.
Yes. Sessions created offline are uploaded automatically once the device reconnects to the internet. If you're having connectivity issues, we recommend turning your phone onto airplane mode, which will clearly let the app know that you're offline.
After connecting to the internet again and uploading, the system attempts to:
Match the session to a field
Verify permissions
Check subscription eligibility
If any of those checks fail, the results stay locked.
Some sessions created offline won't automatically upload once the device reconnects to the internet. These will be found under Pending Sessions.
After connecting to the internet again, click the green Upload button to manually push the sessions to each field's Vision data.
An unlinked session means the system could not associate the session with a valid field.
This usually happens because:
No field exists at that GPS location
The field boundary does not contain the session
The user lacks permission for the field
Since subscriptions are field-based, unlinked sessions cannot verify subscription eligibility.
Yes. The system periodically rechecks unlinked sessions.
If:
a new field is created later, or
permissions are updated,
the system will attempt to relink the session automatically.
If the session becomes linked to an eligible field, the full Vision results can unlock.
If no fields exist in the account, all sessions remain unlinked.
You must first create a field before sessions can be linked and evaluated for subscription eligibility.
After a session is linked to a field, a field must meet at least one of these conditions:
The field owner has an active CropX Vision subscription
The field has an ET Sensor
The field has a Tule Tower
If none of these apply, the results remain locked.
The subscription may have exceeded its purchased acreage limit.
Vision subscriptions include a fixed number of paid acres. Only Vision Fields without ET sensors or Tule Towers count toward the limit.
If adding a new field causes the total acreage to exceed the subscription quota:
the new field becomes locked
history and full results are unavailable
only the average stress score is shown
No.
Fields with:
an active ET Sensor, or
a Tule Tower
do not count toward Vision paid acreage and remain unlocked.
You must upgrade to a larger Vision acreage package.
Example:
Purchased subscription = 50 acres
Field A = 40 acres → unlocked
Field B = 20 acres → total becomes 60 acres
Since usage exceeds the purchased acreage:
Field B becomes locked
If Field B had an ET Sensor or Tule Tower, it would not count toward acreage usage and would remain unlocked.
Vision access depends on the permissions of the specific user wants to see the session.
Even if the field itself is valid:
users without proper field permissions cannot unlock the results
sessions they create may remain unlinked or locked
Verify that you have Owner, Dealer, or Operator access to the field.