Troubleshooting
Why Are My Uptake Readings So High?
High uptake can be caused by soil conditions or sensor installation. Common causes of high uptake readings Soil structure and shrink/swell of soil Some soils contain a structure that is more conducive to shrinking and swelling around the soil sensor. ...
Troubleshooting Connectivity and Running Diagnostics on the CropX App
How to Use CropX's IntelliCheck Troubleshooting Tool CropX's IntelliCheck is a self-guided troubleshooting tool built into the CropX mobile app that helps you diagnose and resolve sensor issues right in the field — no support call required. This ...
Why is my sensor showing less water infiltration than I would expect after a rain or irrigation?
Why is my sensor showing less water infiltration than I would expect after a rain or irrigation? When rainfall or irrigation takes place, many growers expect to see similar increase in moisture in the soil profile. Sometimes this can be substantially ...
Why do I see “Moisture status pending” in my app?
This message appears when the app does not yet have enough information to show your current moisture status. It can appear in both the web and mobile apps and is usually temporary or related to soil conditions at the sensor location. 1. Recent sensor ...